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01
What is your minimum order quantity?
It depends on the grade and the product form. Mill-finished specialty grades (for example N06693) are produced to order with a per-ton minimum; commonly stocked nickel alloys and stainless grades can start from around 100 kg. We always state the MOQ upfront, before we quote.
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02
Do you hold N06693 or XM-25 in stock?
N06693 (Inconel 693) is not a stock item — it is mill-order only, with a per-ton minimum and a typical lead time of 6–10 weeks. XM-25 / S45000 is available in bar and plate on shorter notice. We will never promise stock we do not hold.
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03
Which standards can you supply against?
ASTM, ASME, AMS, EN, DIN, JIS and GB are all routine. Tell us the standard and the revision year with your enquiry — the mill test certificate will be issued against the standard you specify.
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04
What documentation ships with the material?
An EN 10204 3.1 mill test certificate with the full chemical analysis and mechanical properties of the actual heat, commercial invoice and packing list. 3.2 certificates via a nominated third party (SGS, BV, TÜV) are available on request.
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05
How do you guarantee material quality?
We operate under ISO 9001:2015 and GJB 9001C-2017 quality systems. Material is verified by ultrasonic testing, PMI (positive material identification) and mechanical testing before release, and every piece is traceable to its heat number.
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06
What is your typical lead time?
Stock items: 3–7 working days after payment. Cut-to-size orders: 7–15 days including processing. Mill-order grades: 4–10 weeks depending on the grade and the mill's production schedule. We confirm the exact date in writing with the quotation.
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07
Can you cut and machine to my drawing?
Yes. Sawing, waterjet, plasma and laser cutting, plus CNC machining for finished parts — flanges, rings, bushings and fasteners are routinely produced to customer drawings in our workshop.
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08
What are your payment terms?
Standard terms are 30 % T/T deposit with the balance against the copy of the bill of lading. Irrevocable L/C at sight is acceptable for larger orders. New customers start with standard terms; there is no hidden surcharge for first orders.
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09
Which Incoterms and shipping options do you offer?
Ex-Works, FOB Shanghai, CIF and DAP are all routine. Sea freight from the port of Shanghai, air freight for urgent small quantities, and international courier for samples. Export documents (invoice, packing list, B/L, certificate of origin, HS classification) are always complete.
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10
How is the material packed for sea freight?
Seaworthy export packing: IPPC-stamped fumigation-free plywood cases, VCI anti-rust paper, foam protection for machined surfaces, and steel strapping. Case marking follows your requirements, including heat-number stencilling on each piece.
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11
Can we inspect the goods before shipment?
Yes — we welcome third-party inspection by SGS, BV, TÜV or your nominated agency, and we welcome customers to visit our Qingpu warehouse to inspect material in person before it is packed.
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12
Do you provide samples?
Small material samples (coupons for analysis or testing) are free of charge — you cover the courier cost. Machined sample parts are quoted case by case depending on the processing involved.
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13
Which markets do you export to?
Our main export markets are Southeast Asia, Singapore, the Middle East and Europe. Materials ship with complete export documentation and HS classification, and we are familiar with the documentation requirements of major project owners and EPC contractors.
